Shipping policy
Thank you for shopping with Drip Dynasty. We are committed to processing and delivering your order as quickly and efficiently as possible. Please read our Shipping Policy before placing an order.
Order Processing
Orders are typically processed within 1–5 business days after payment has been successfully received. During periods of high order volume, new product launches, promotions, or holidays, processing times may be extended. Orders are processed on business days only, excluding weekends and public holidays.
Shipping Times
Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided for convenience only and are not guaranteed. Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address, shipping method, and the weight or size of your order. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Please allow up to 48 hours for tracking information to become available after your order has been dispatched.
Shipping Delays
While we strive to deliver every order on time, shipping delays may occur due to weather conditions, carrier delays, customs clearance, high shipping volumes, or other circumstances beyond our control. Drip Dynasty is not responsible for delays caused by shipping carriers or events outside of our control.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If an incorrect or incomplete shipping address is provided, your order may be delayed or returned. If you notice an error after placing your order, please contact us immediately at dripsdynasty@gmail.com. While we will do our best to assist, we cannot guarantee that changes can be made once an order has entered processing.
Lost, Stolen, or Missing Packages
Once an order has been shipped and accepted by the shipping carrier, responsibility for delivery rests with the carrier. If your tracking information indicates that your package has been delivered but you have not received it, please contact the shipping carrier first. If you still require assistance, contact us at dripsdynasty@gmail.com, and we will do our best to help investigate the issue.
International Shipping
International shipping may be available to selected destinations. Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.
Shipping Restrictions
We reserve the right to decline or cancel shipments to certain locations where shipping is unavailable, restricted, or prohibited by law.
Contact Us
If you have any questions regarding shipping or your order, please contact us at dripsdynasty@gmail.com.